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Bust: Medium
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NIGHT: +80$
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Army 4. Pyramid Consulting, Inc. Kayne Anderson Rudnick 3. Inmode 4. Net2Source Inc. Rocket 4. California Department of Education 4. Northrop Grumman 4. Kros-Wise 3. Anastasia Beverly Hills 3. DHD Consulting 4. United Medical Imaging Healthcare 3. Sidley Austin LLP 4. Cascade Technology Services 4.
Information Technology Technician. Technical Support Specialist. Information Technology Specialist. Technical Specialist. Information Systems Internship. Information Technology Internship. Computer Repair Technician. Support Associate. Technical Operations Specialist. Network Support Technician. Desktop Support Consultant. Computer Technician. Desktop Support Technician. Desktop Support Specialist. Network Technician.
This role involves resolving technical problems, maintaining company devices, and escalating complex issues as needed. Respond to help desk tickets, phone calls, and emails to provide timely technical support. Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and peripherals. Assist employees with system and application-related issues, including password resets and basic software support.
Install, configure, and update operating systems, applications, and security patches on company computers and mobile devices. Maintain and track IT assets, ensuring proper documentation and inventory management. Identify and escalate complex technical issues to Level 2 or higher IT support. Follow company IT security policies and procedures to protect sensitive data. Technical Skills Basic knowledge of Windows operating systems and troubleshooting.
Familiarity with Microsoft and common business applications. Basic networking knowledge, including IP addressing and Wi-Fi troubleshooting. Experience with remote support tools like Datto RMM. Soft Skills Strong problem-solving skills and attention to detail. Excellent communication and customer service abilities. Ability to work independently and collaboratively in a team environment. Strong organizational skills with the ability to manage multiple tasks simultaneously.