Customer area. We often tend to see banking and digital as being in opposition, but things are changing so quickly that banks have no other choice but to adapt, especially if they want to attract young talent. AI is a real source of change for employees in the banking sector, particularly in terms of responding more quickly to requests from customer-members.
Today, four robots editor's note: virtual assistants are used at a few businesses to help advisors, and an email analysis solution classifies customer correspondence. We therefore use artificial intelligence to streamline the work and to support an augmented relationship between the customer and the advisor.
Selected candidates receive a link that allows them to answer three or four questions from home, at their convenience. This does not prevent us from also organizing group recruitment sessions at the head office or directly at our branches.
For example, in Nantes, we organized a job dating event for the first time in March of this year for our future work-study employees recruitment session. We invited employees that we had pre-selected to one of our showcase branches in downtown Nantes from to p. It was an opportunity for them to speak with the various representatives of the bank, including the manager, and to get a good understanding of the world in which they might be working.
The result was very positive, particularly for the candidates present during the interviews. It was something quite new for them. They appreciated this exchange not only with an HR Manager, but also with sales advisors. The people that we selected during a recruitment event receive a link that allows them to answer three or four questions, which they can do from home, at their convenience. Customer area Log in. Partager Facebook Twitter LinkedIn. We use artificial intelligence to streamline our advisors' work.
